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Brisbane, Queensland
Mon - Fri : 09.00 AM - 05.00 PM
1300 341 689

VISION

One-stop shop... ethical commercial cleaning services, expertise and insight for our clients.

MISSION

Build long-term relationships with our clients by understanding their needs, providing solutions and superior customer service, delivering quality cleaning services in a safe and efficient manner, protecting the environment around us and making a noticeable difference to the businesses we serve, the communities in which we operate and the staff we employ.

VALUES

Accountability

Accept our individual and team responsibilities; meeting our commitments by taking responsibility for consistent performance in all our decisions and actions.

Integrity

Act with honesty, transparency and openness to building trust by doing what we say we will do.

Quality

Maintain rigorous standards for all of our work, no matter how big or small the project; caring deeply about our work, providing excellent customer service, continuous learning and truly caring about achieving results for our clients.

My Story

Growing up on my family's dairy cattle property in Venezuela, my passion for business was ignited at an early age.

After gaining experience in sales management, business development, and owning hospitality venues, I eventually became the operations manager for a cleaning franchise in Queensland.

Overseeing numerous franchisees and clients, I witnessed firsthand the injustice faced by franchisees who had no control over service prices. Many of these hard-working individuals lacked a business background and were treated unfairly by the master franchisor, who prioritised personal gain.

Motivated by this experience, I set out on a personal mission to establish a business that values hard work, dedication, and ethical practices. By treating both my clients and employees with respect, leading with empathy, and adhering to legal guidelines, I have successfully doubled the size of my business each year.

My true passion lies in finding innovative solutions that not only save my clients time and money but also contribute to job creation within the communities we serve.

Reynaldo Carrasco, Owner/Operator of Tersus Facilities Services

Reyaldo Carrasco, Managing Director